The holidays may be a busy time for you. In such cases, you’ll have to manage customer expectations and stay on top of any incoming requests. Creating a dedicated line for the holiday season is a good idea. Try the following holiday-themed scripts when the occasion comes knocking around: “Happy Holidays from [company name].
We’re sorry to inform you that our office is currently closed until [date]. Please leave us your name, phone number, and the time you’d like to hear back from us. We hope you have a great holiday, and thank you for calling in!” “Thanks for calling [company name]! Our office hours have changed this holiday season from [list hours]. Have an emergency?
You can reach us at
We’ll contact you as soon as we’re available. Thanks and happy holidays!” “Hey there! Thanks for calling [company name]. Our lines are Taiwan Phone Numbers swamped right now due to the holiday rush, but we’ll get back to you as soon as a customer service agent frees up. Please drop a message with your name, phone number, and reason for calling. Have a happy holiday!”
After-hours voicemail greetings If your business isn’t the kind requiring 24/7 customer support at the helm, you should definitely have an after-hours voicemail greeting set up for when customers call in past your working hours. Here are a couple greetings to consider: “At [company name], it’s never a bad time to call.
You’re reaching us after-hours
Please leave your name, number, and reason KH Lists for calling, and we’ll get back to you as soon as we open again. Thank you!” “Hi, thanks for calling in, but we’re currently closed. Please leave your contact information and the best time to reach you, so we can get back to you tomorrow.”
“Hi, you’ve reached [company name]. You just missed us as our working hours end at [insert time]. In the meantime, you can visit our website at [website URL] or reach out via web chat, text, or email at [email address]. Alternatively, please feel free to leave us a message, and we can call you back tomorrow. Have a great day!”
